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We're Here to Help
Let's Talk About Your Outdoor Space.
Have a question about an order, product, shipping, or anything else? Our team is here to help you find the information you need.
Email Us
Have a question or need help with your order? Send us a message anytime.
support@neehome.comCustomer Support
Our support team is available to help with product and order questions.
Monday – FridayGet In Touch
How Can We Help?
Whether you're shopping for your backyard, looking for the right product, or need assistance with an existing order, send us a message and our team will get back to you.
Questions About Your Order? We can help with order updates, shipping, and returns.
Need Help Choosing a Product? Tell us what you're looking for and we'll point you in the right direction.
Something Else? Send us your question and we'll do our best to help.
Send Us a Message
Fill out the form below and our team will get back to you as soon as possible.
Helpful Information
Frequently Asked Questions
Here are answers to some common questions.
How can I check the status of my order? +
Once your order has shipped, tracking information will be provided when available so you can follow your delivery.
How long does shipping take? +
Orders are typically prepared for shipment within 1 business day. Delivery time depends on the carrier and destination.
Do you offer returns? +
We offer a 30-day return period. Please contact our support team before sending an item back so we can provide the appropriate instructions.
What products does neehome offer? +
neehome offers a range of products designed for outdoor living, including lawn mowers, swing sets and playsets, pergolas, sheds, gazebos, and more.
How can I contact customer support? +
You can contact our team through the contact form on this page, by email, or by phone using the contact information provided above.
Need Help Finding the Right Product?
We're here to make shopping for your outdoor space simple. Reach out and our team will be happy to assist.
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