Shipping Policy

We’re committed to getting your order to you quickly, safely, and reliably. We currently offer shipping across the United States.

Order Processing

Orders are processed within 1 business day after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.

Delivery Time

After your order has been processed, delivery typically takes 1–2 business days.

Please note that delivery times may vary slightly depending on your location, carrier availability, weather, or other circumstances outside our control.

FREE Shipping

We offer FREE standard shipping on all orders within the United States. There are no additional shipping charges at checkout.

Order Tracking

Once your order has shipped, you will receive an email containing your tracking information. You can use the tracking number to follow your package until it arrives.

Shipping Address

Please make sure your shipping address is complete and accurate before placing your order. We are not responsible for delays caused by incorrect or incomplete delivery information.

Questions About Your Order

If you have any questions about your shipment or tracking information, please contact our customer support team. We’re happy to help.

Address: 820 Nicholas Blvd, Elk Grove Village, IL 60007, United States

Email: support@neehome.com

Phone: +1(847)748-1816